On-site Inspection Supervisor
Full Time Phnom Penh Posted 4 months ago
Card & Payment
JOB RESPONSIBILITIES
- Perform mystery shopping (on-site investigation Wing Cash Express nationwide in order to spot check on non-compliance WCX policy and improve service quality).
- Working closely with other areas of the business on all fraud-related areas
- Independently handle and investigate Wing Cash Express involve in suspicious transaction and fraud activities
- Handle and investigate internal staff who dealing in fraud activities and policy breach
- Ensure and monitor team to perform mystery cover nationwide by following our calendar
- Prepare any reports and other tasks as assigned by link manager.
JOB REQUIREMENTS
- Bachelor’s degree or related filed
- At least two years’ experience in dispute, customer experience and Legal
- The related industry, the understanding of company values & culture
- Good communication skills, both verbal and written English organization and time management skills
- Having high level of confidentiality, integrity and business ethic
- Good computer literacy, especially in MS words, Excel and Power Point.
