International Money Transfer

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Wing2World is Wing’s international money transfer services catering to serve Cambodians locally and worldwide. Wing opens up to the world of possibilities, providing access to thousands of migrant workers and their beneficiaries, as well as expats residing in the kingdom.

Send Money

With Wing2World Outbound service, Wing customers can now send their hard earned money to any of the Wing partners outside Cambodia. The list of partners and countries are enumerated below. Wing2World outbound service is made easy with the use of WingMoney mobile app, customer can send money anytime from the convenience of their smart phone.

Receive Money

With Wing2World,migrant workers can send their hard-earned money to any of Wing’s partners in more than 200 countries worldwide while its beneficiary can cash out to any of the over 11,000 agents nationwide in Cambodia or receive any time on their beneficiary Wing Bank App.

BENEFITS

Wing2World offers a competitive and flexible cost money transferring cost.
Customers can access over 11,000 Wing agents throughout the country for cash pick ups.
Cash-out services are available via our customers’ Wing Account or WCX agents using a mobile phone and an 8-digit code.

Want to send money now?

Kindly contact our Wing2World Support team

Call Now 023999989

Amount to send (USD)	Transfer fee* (USD)
0 – 100	15
100.01 – 200	22
200.01 – 300	28
300.01 – 400	34
400.01 – 500	41
500.01 – 625	46
625.01 – 750	47
750.01 – 1,000.00	52
1,000.01 – 1,500.00	66
1,500.01 – 1,750.00	77
1,750.01 – 2,000.00	90
2,000.01 – 2,500.00	110
2,500.01 – 3,000.00	130
3,000.01 – 3,500.00	150

Amount to send (USD)	Transfer fee* (USD)
0 – 100	15
100.01 – 200	22
200.01 – 300	29
300.01 – 400	34
400.01 – 500	41
500.01 – 625	46
625.01 – 750	47
750.01 – 1,000.00	52
1,000.01 – 1,500.00	67
1,500.01 – 1,750.00	78
1,750.01 – 2,000.00	91
2,000.01 – 2,500.00	111
2,500.01 – 3,000.00	131
3,000.01 – 3,500.00	151

Amount to send (USD)	Transfer fee* (USD)
0 – 300	5
300.01 – 500	8
500.01 – 1,000.00	10
1,000.01 – 2,000.00	21
2,000.01 – 4,000.00	26
4,000.01 – 5,000.00	31
5,000.01 – 6,000.00	36
6,000.01 – 7,000.00	41
7,000.01 – 8,000.00	46
8,000.01 – 9,000.00	51
9,000.01 – 10,000.01	56

Amount to send (USD)	Transfer fee* (USD)
0.01 – 600	8
600.01 – 2,000.00	25
2,000.01 – above	80

Amount to send (USD)	Transfer fee* (USD)
0 – 3,000.00	12.08
3,000.01 – above	22

No	QUESTIONS	Answer
1.	When does the services is available (launching)?	Tentative 16th December 2019 17th March 2020
2.	How can I send money? And via Branch, App, Website?	Customer can transfer to Australia via Wing App: Log in Wing App Select "Transfer" Choose "Wing To World" Select "Country" Select partner "tranglo" Customer can transfer to Australia via WCX's New POS: Login User Select Button (ផ្ទេរប្រាក់ទៅក្រៅប្រទេស) Enter/Swap customer account # Just show Sender information => click on "send" Select country (Australia) => click on "send" Select type of service (Account to Account) Fill in receiver information & Amount => click on "send" Enter WCX's Pin Enter Customer's Pin => click on " រួចរាល់ " (Websit is not yet available)
3.	What do Senders need to have if they want to send money to each destination countries?	Customer need to have a full KYC Wing account and Wing App (of course enough money in their account).
4.	Can customer transfer through Wing agents/WCXs?	Wing agents/WCXs are available to perform this service as well. (Please kinldy refer the attached file for the Tranglo outbound fee via WCXs) Customer need to fill in form the same with DeeMoney/Sacom Bank
5.	What is the maximum amount limit (per transaction & per day)?	1000$/ trx and 5000$/ day (For all service types)
6.	How many services types in those countries	Bank Deposit
7.	What are the partner name in those countries?	There are 44 supported banks in that country (Appendix).
8.	Can Sender send money 24/7?	Yes, they can via Wing Money App. But in case, they transfer via WCX, it depends on their service available.
9.	What is the maximum amount limit (per transaction & per day)? (duplicated with Q 5, can remove)	Bank Account and Cash Pickup - $1,000/Txn and $5,000/Day
10.	How much fee charge per transaction of send money from Wing Money App or WCX?	Please kindly refer the Tranglo outbound fee App & WCX

No	QUESTIONS	Answer
1.	When does the services is available (launching)?	Tentative 16th December 2019 17th March 2020
2.	How can I send money? And via Branch, App, Website?	Customer can transfer to Bangladesh via Wing App: Log in Wing App Select "Transfer" Choose "Wing To World" Select "Country" Select partner "tranglo" Customer can transfer to Bangladesh via WCX's New POS: Login User Select Button (ផ្ទេរប្រាក់ទៅក្រៅប្រទេស) Enter/Swap customer account # Just show Sender information => click on "send" Select country (Bangladesh) => click on "send" Select type of service (Account to Account, Cash Pick Up, E-Wallet) Fill in receiver information & Amount => click on "send" Enter WCX's Pin Enter Customer's Pin => click on " រួចរាល់ " (Websit is not yet available)
3.	What do Senders need to have if they want to send money to each destination countries?	Customer need to have a full KYC Wing account and Wing App (of course enough money in their account).
4.	Can customer transfer through Wing agents/WCXs?	Wing agents/WCXs are available to perform this service as well. (Please kinldy refer the attached file for the Tranglo outbound fee via WCXs) Customer need to fill in form the same with DeeMoney/Sacom Bank
5.	What is the maximum amount limit (per transaction & per day)?	1000$/ trx and 5000$/ day (For all service types)
6.	How many services types in those countries	Bank Deposit, Cash Pick Up & E-Wallet
7.	What are the partner name in those countries?	There are 58 supported banks in that country (Appendix). Also, 14 Cash Pick Up outlet and 1 E-wallet (Appendix)
8.	Can Sender send money 24/7?	Yes, they can via Wing Money App. But in case, they transfer via WCX, it depends on their service available.
9.	What is the maximum amount limit (per transaction & per day)? (duplicated with Q 5, can remove)	Bank Account and Cash Pickup - $1,000/Txn and $5,000/Day
10.	How much fee charge per transaction of send money from Wing Money App or WCX?	Please kindly refer the Tranglo outbound fee App & WCX
11.	How senders know they have sent money to Beneficiaries for Bank Account?	Direct credit to bank account in Bangaldesh Taka (BDT). A valid branch code is required**. Supported account type – individual only
12.	What is the validation / verification before credit to Bank Account?	No system validation is available
13.	If I send money to that country, how long will it take to credit money to bank account?	1) Bank Deposit -T+2 business days, subject to receiving bank acceptance. Transaction final status may be returned the following day after account is successfully credited * business day in Bangladesh is Sunday – Thursday ** Branch code is required to process the transactions
14.	If I send money to that country, how long will it take to credit money to bank account?	Cash pickup Bangladesh Taka (BDT) at any supported outlets Within 15 minutes Note: Business hours: Operating hours for all available cash-pickup locations differ, however normal business hours 9am – 4pm Sunday – Thursday (Bangladesh timezone, GMT+6). Selected branches may operate extended hours and weekend
15.	What documents do receiver need to cash out?	Beneficiary to provide valid photo-bearing ID (Government ID, Driving License, Passport etc) Name and Unique Transaction Number
16.	Is there any alert passcode for cash pick up?	SMS will be sent to sender and receiver. Also, sender will get Wing App notification alert for that passcode as well.
17.	If I send money to that country, how long will it take to credit money to E-wallet?	Within 20 minutes credit to electronic wallet.
18.	What is the validation / verification before credit to E-wallet?	Validation with the registered mobile number. Note: Sender and beneficiary name is required during the validation request.
19.	If I send money to that country, how long will it take for home delivery?	N/A (Home delivery service not yet availabe)
20.	What is the validation / verification for home delivery?	N/A (Home delivery service not yet availabe)
21.	How many day of rolling money back when there is no CPU/withdrawal?	No have that function yet. (No roll back yet)
22.	Is there any SMS to inform that there is no CPU from receiver or “rolling money back”?	No have that function yet. (No roll back yet)
23.	Is there any SMS of succesful Cash-out status to sender?	No have that function yet.
24.	Does Supporting Team or Care Center has issued whether should report to when there is any issue happening?	support_remittance@tranglo.com; malaiarasen.chandra@tranglo.com
25.	How is "cancellation process" made when happening and its SLA?	Appendix 1

No	QUESTIONS	Answer
1.	When does the services is available (launching)?	Tentative 16th December 2019 17th March 2020
2.	How can I send money? And via Branch, App, Website?	Customer can transfer to China via Wing App: Log in Wing App Select "Transfer" Choose "Wing To World" Select "Country" Select partner "tranglo" Customer can transfer to China via WCX's New POS: Login User Select Button (ផ្ទេរប្រាក់ទៅក្រៅប្រទេស) Enter/Swap customer account # Just show Sender information => click on "send" Select country (China) => click on "send" Select type of service (Account to Account) Fill in receiver information & Amount => click on "send" Enter WCX's Pin Enter Customer's Pin => click on " រួចរាល់ " (Websit is not yet available)
3.	What do Senders need to have if they want to send money to each destination countries?	Customer need to have a full KYC Wing account and Wing App (of course enough money in their account).
4.	Can customer transfer through Wing agents/WCXs?	Wing agents/WCXs are available to perform this service as well. (Please kinldy refer the attached file for the Tranglo outbound fee via WCXs) Customer need to fill in form the same with DeeMoney/Sacom Bank
5.	What is the maximum amount limit (per transaction & per day)?	1000$/ trx and 5000$/ day (For all service types)
6.	How many services types in those countries	Bank Deposit
7.	What are the partner name in those countries?	There are 125 supported banks in that country (Appendix)
8.	Can Sender send money 24/7?	Yes, they can via Wing Money App. But in case, they transfer via WCX, it depends on their service available.
9.	What is the maximum amount limit (per transaction & per day)? (duplicated with Q 5, can remove)	Bank Account and Cash Pickup - $1,000/Txn and $5,000/Day
10.	How much fee charge per transaction of send money from Wing Money App or WCX?	Please kindly refer the Tranglo outbound fee App & WCX
11.	How senders know they have sent money to Beneficiaries for Bank Account?	Direct credit to bank account in Chinese Yuan / Renminbi (CNY). Supported beneficiary account type – individual.
12.	What is the validation / verification before credit to Bank Account?	Beneficiary name must be in PINYIN (Romanized Chinese). Note: First time user (beneficiary) will be required to be register via Portal (Transaction will be on hold for 7 days and if there are no answer, transaction will be rejected) User can be register before the transfer at https://r.tranglo.com/CN Beneficiary mobile number is required to match the register mobile number in the bank system.
13.	If I send money to that country, how long will it take to credit money to bank account?	Real-time transfer (within 30 minutes) between 7am to 10pm GMT+8
14.	If I send money to that country, how long will it take to credit money to bank account?	N/A (Cash pick up service not yet available)
15.	What documents do receiver need to cash out?	N/A (Cash pick up service not yet available)
16.	Is there any alert passcode for cash pick up?	N/A (Cash pick up service not yet available)
17.	If I send money to that country, how long will it take to credit money to E-wallet?	N/A (E-Wallet service not yet available)
18.	What is the validation / verification before credit to E-wallet?	N/A (E-Wallet service not yet available)
19.	If I send money to that country, how long will it take for home delivery?	N/A (Home delivery service not yet availabe)
20.	What is the validation / verification for home delivery?	N/A (Home delivery service not yet availabe)
21.	How many day of rolling money back when there is no CPU/withdrawal?	No have that function yet. (No roll back yet)
22.	Is there any SMS to inform that there is no CPU from receiver or “rolling money back”?	No have that function yet. (No roll back yet)
23.	Is there any SMS of succesful Cash-out status to sender?	No have that function yet.
24.	Does Supporting Team or Care Center has issued whether should report to when there is any issue happening?	support_remittance@tranglo.com; malaiarasen.chandra@tranglo.com
25.	How is "cancellation process" made when happening and its SLA?	Appendix 1

No	QUESTIONS	Answer
1.	When does the services is available (launching)?	Tentative 16th December 2019 17th March 2020
2.	How can I send money? And via Branch, App, Website?	Customer can transfer to China via Wing App: Log in Wing App Select "Transfer" Choose "Wing To World" Select "Country" Select partner "tranglo" Customer can transfer to China via WCX's New POS: Login User Select Button (ផ្ទេរប្រាក់ទៅក្រៅប្រទេស) Enter/Swap customer account # Just show Sender information => click on "send" Select country (India) => click on "send" Select type of service (Account to Account, Account to Account Real-Time, Cash Pick Up) Fill in receiver information & Amount => click on "send" Enter WCX's Pin Enter Customer's Pin => click on " រួចរាល់ " (Websit is not yet available)
3.	What do Senders need to have if they want to send money to each destination countries?	Customer need to have a full KYC Wing account and Wing App (of course enough money in their account).
4.	Can customer transfer through Wing agents/WCXs?	Wing agents/WCXs are available to perform this service as well. (Please kinldy refer the attached file for the Tranglo outbound fee via WCXs) Customer need to fill in form the same with DeeMoney/Sacom Bank
5.	What is the maximum amount limit (per transaction & per day)?	1000$/ trx and 5000$/ day (For all service types)
6.	How many services types in those countries	Bank Deposit, Bank Deposit (Real time transfer) & Cash Pick Up
7.	What are the partner name in those countries?	There are 156 supported banks in that country (Appendix) There are 31 real time transfer supported bank. (Appendix) There are 2 Cash Pick Up.
8.	Can Sender send money 24/7?	Yes, they can via Wing Money App. But in case, they transfer via WCX, it depends on their service available.
9.	What is the maximum amount limit (per transaction & per day)? (duplicated with Q 5, can remove)	Bank Account and Cash Pickup - $1,000/Txn and $5,000/Day
10.	How much fee charge per transaction of send money from Wing Money App or WCX?	Please kindly refer the Tranglo outbound fee App & WCX
11.	How senders know they have sent money to Beneficiaries for Bank Account?	1) Bank Deposit Direct credit to bank account in Indian Rupee (INR). See the supported list below. A valid Indian Financial System Code (IFSC) code to identify bank branches is a mandatory. Supported beneficiary account type – individual and company (Appendix) 2) Bank Deposit (Real time transfer) Direct credit to bank account in Indian Rupee (INR). See the supported list below. A valid Indian Financial System Code (IFSC) code to identify bank branches is a mandatory. Supported beneficiary account type – individual and company
12.	What is the validation / verification before credit to Bank Account?	1) Bank Deposit No system validation / verification available. Some beneficiary may require Foreign Inward Remittance Certificate (FIRC). Please direct the request to Tranglo 2) Bank Deposit Real Time transfer No system validation / verification available. Some beneficiary may require Foreign Inward Remittance Certificate (FIRC). Please direct the request to Tranglo
13.	If I send money to that country, how long will it take to credit money to bank account?	1) Bank Deposit (a) T+0 India Banking day for transaction processed and credited before 12.00pm (Mon-Fri) GMT +5.5 (b) T+1 India Banking day for transaction processed and credited after 12.00pm (Mon- Fri) GMT +5.5 (c) Transaction final status received T+1 India Banking day. For e.g. a transaction is processed at 11am GMT +5.5 on Day 1, and transactions is credited on same day (Day 1). However, Tranglo system will only transmit the final status on the following business day (Day 2) (e) Transaction sent on Saturday or Sunday will be only be processed on next India banking day. 2) Bank Deposit (Real time transfer) (a) IMPS (Transaction Type 10) (b) 24x7 real-time credit transfer is available on the selected bank name
14.	If I send money to that country, how long will it take to credit money to bank account?	Cash pickup Indian rupee (INR) at any supported outlets Within 15 minutes Note: Business hours: Operating hours for all available cash-pickup locations differ, however normal business hours 9am – 6pm Monday – Saturday (India timezone) is generally available.
15.	What documents do receiver need to cash out?	Beneficiary to provide valid photo-bearing ID (Government ID, Driving License, Passport) Name and Unique Transaction Number Note: Beneficiary Mobile Number is Mandatory for the Payout.
16.	Is there any alert passcode for cash pick up?	SMS will be sent to sender and receiver. Also, sender will get Wing App notification alert for that passcode as well.
17.	If I send money to that country, how long will it take to credit money to E-wallet?	N/A (E-Wallet service not yet available)
18.	What is the validation / verification before credit to E-wallet?	N/A (E-Wallet service not yet available)
19.	If I send money to that country, how long will it take for home delivery?	N/A (Home delivery service not yet availabe)
20.	What is the validation / verification for home delivery?	N/A (Home delivery service not yet availabe)
21.	How many day of rolling money back when there is no CPU/withdrawal?	No have that function yet. (No roll back yet)
22.	Is there any SMS to inform that there is no CPU from receiver or “rolling money back”?	No have that function yet. (No roll back yet)
23.	Is there any SMS of succesful Cash-out status to sender?	No have that function yet. .
24.	Does Supporting Team or Care Center has issued whether should report to when there is any issue happening?	support_remittance@tranglo.com; malaiarasen.chandra@tranglo.com
25.	How is "cancellation process" made when happening and its SLA?	Appendix 1

International Money Transfer

Send Money

Receive Money

BENEFITS

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Frequently Ask Question Australia

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