Learn how to identify fake pages, avoid phishing traps, and report scams fast.
If you’re not sure — contact our team immediately.


Report a Scam


Call Contact Center

Why This Page Matters

 

Scammers are pretending to be Wing Bank — creating fake pages, websites, Telegram groups, and even fake mobile apps to trick customers.

They promise quick loans or prize winnings, then ask you to pay a “commission fee” before sending anything.

Once you share your information, they steal your account, money, or credit card details.

 

Wing Bank will never ask for your OTP, 4-digit PIN, password, or ID photo.

How to Identify Scammers 

 

1. Fake Websites

 

Red Flags:

  • URL looks strange (e.g., wingbank-online.com, wingapp.xyz).
  • No HTTPS padlock (🔒).
  • Website domain is not www.wingbank.com.kh.
  • Page asks for OTP, password, or ID photo.
  • Misspellings, bad grammar, or strange payment instructions.

 

What to Do:

  • Never fill in personal details.
  • Screenshot the page and copy the link.
  • Report to security@wingbank.com.kh or via the Wing Bank App.

 

Visual Tip:

Show comparison — www.wingbank.com.kh ✅ vs wingbank-loan.com ❌

 

 

2. Fake Apps

 

Red Flags:

  • Downloaded outside official app stores.
  • Publisher is not “Wing Bank (Cambodia) Plc.”
  • Fake reviews or suspicious permissions (accessing contacts, SMS, or camera).
  • Asks to “log in” or upload ID right after installation.

 

What to Do:

  • Only download from:
  • App Store
  • Google Play
  • Uninstall fake apps immediately.
  • Report app link to Wing Bank and store.
  • Change your password if you entered anything.

 

 

3. Fake Telegram Channels

 

Red Flags:

  • Group name looks like Wing but slightly different (e.g., “Wing Loan Khmer”).
  • Asks for ID photos or account details.
  • Links to external forms or asks for direct transfers.
  • Admins with no real photo or very new accounts.

 

What to Do:

  • Take screenshots and copy the group link.
  • Leave the group and report it on Telegram.
  • Forward the link to Wing Bank via security@wingbank.com.kh.

 

 

4. Fake Facebook Pages

 

Red Flags:

  • Page name not exactly “Wing Bank”.
  • No blue verified badge.
  • Posts about loans, prizes, or “instant approval.”
  • Low followers or page created recently.
  • Admins message you privately and ask for “commission.”

 

What to Do:

  • Screenshot + copy the link.
  • Tap Report Page → Scams/Impersonation.
  • Forward it to our official Wing Bank page or email us.

 

Official Page: facebook.com/wingbank

 

 

5. Fake TikTok Accounts

 

Red Flags:

  • Username similar to Wing Bank but slightly changed.
  • No verified badge.
  • Posts about winning prizes or loans.
  • Links to fake “loan forms.”

 

What to Do:

  • Report account on TikTok.
  • Don’t click links.
  • Forward link to Wing Bank for review.

 

 

6. Fake Wing Bank Apps (Impersonation via Chat or Calls)

 

Scammers will:

  • Ask for your OTP or PIN to “help you log in.”
  • Ask you to install remote-access tools.
  • Offer to “fix” or “update” your account for you.

 

Wing Bank will NEVER:

  • Ask for your OTP, PIN, or password.
  • Ask to access your phone or login on your behalf.

 

What to Do:

  • Hang up or end the chat.
  • Change your password.
  • Contact our Contact Center immediately.

 

 

How to Protect Yourself

Remember: If it sounds too good to be true — it’s a scam.

Always

• Use the official Wing Bank App only.
• Check for verified badges on our social media.
• Keep your password private.
• Enable device locks and app biometrics.
• Stay updated with Wing Bank security news.

Never

• Share OTP, 4-digit PIN, or password with anyone.
• Transfer “fees” to personal accounts.
• Click links from unknown messages.
• Send ID photos or login details through chat.

What To Do If You Shared Information

 

1. Freeze your account immediately (via app or Contact Center).

2. Change your password and PIN.

3. Save screenshots and evidence.

4. Report to Wing Bank:

5. We’ll investigate and follow up quickly.

How to Report a Scam

 

ChannelWhat to SendHow to Report
WebsiteURL + screenshotSend to security@wingbank.com.kh
AppApp link or nameReport via app store & email us
TelegramGroup link + screenshotForward via email or in-app report
FacebookPage link + screenshotReport → Impersonation + email
TikTokAccount linkReport on TikTok + email us
Already lost money?Transaction proofCall Wing Bank Contact Center immediately

 

 

Official Wing Bank Channels

 

PlatformOfficial Name / Link
Websitewww.wingbank.com.kh
App StoreWing Bank (Cambodia) Plc.
Google PlayWing Bank (Cambodia) Plc.
Facebookfacebook.com/wingbank
TelegramOfficial Telegram Link
TikTok@WingBankOfficial

Tip: Only trust links shared directly from our official website or verified social accounts.

 

Common Scam Examples

 

  • “You’ve won a cash prize from Wing Bank. Pay 50,000 Riel to claim!”
  • “Instant loan approved! Just send your ID and pay the small service fee.”
  • “We can help you withdraw your Wing account money faster — share your OTP.”
  • “Click this link to verify your Wing account security.”

 

👉 All are scams.

Wing Bank never asks for money before a loan or prize.

Never share login information, OTP, or PIN.

Need Help Now?

 

If you suspect a scam or already shared personal information, contact us immediately:

 

📞 Wing Bank Contact Center: +855 23 999 989

📧 Email: security@wingbank.com.kh

🌐 Website: www.wingbank.com.kh

Frequently Asked Questions

Need help with something? You'll find answers to our most frequently asked questions here.
1. How do I verify an official Wing Bank message or call?
We only contact customers via our official app, verified Facebook page, or hotline 023 999 989.
2. What should I do if I already sent money?
Call our Contact Center immediately — we’ll freeze your account and assist with next steps.
3. How can I tell if an app is real?
Always check that the developer's name is Wing Bank (Cambodia) Plc. on the App Store or Google Play.
4. What if someone says they are “Wing staff”?
Ask for their official Wing Bank email and confirm through our hotline before taking any action.