Why Your Wing Bank Card Security Matters

 

In today’s digital age, your Wing Bank card is a gateway to your finances. As we increasingly rely on our cards for everyday transactions, the risks of scams and fraud have also grown. At Wing Bank, we’re committed to safeguarding your financial well-being, but we need your help too.

This guide is designed to empower you with the knowledge and tools to protect your card and personal information from potential threats. By taking a few minutes to read through these best practices, you’ll learn how to recognize scams, secure your card, and avoid common pitfalls that could put your finances at risk.

Best Practices for Card Security

Always Keep Your Card in a Safe Place

Card is a key to your finances. Keeping it secure ensures that only you have access to it. Store your card in a place where it can’t be easily lost or stolen, and never share it with others.

Regularly Check Your Account for Suspicious Transactions

Monitoring your account helps you quickly identify unauthorized transactions. The sooner you catch these, the faster we can act to protect your funds. Set up transaction alerts on the Wing Bank app for real-time updates.

Change Your PIN Frequently

Changing your PIN regularly reduces the risk of someone gaining unauthorized access to your account. Make sure to choose a PIN that is hard to guess and avoid using easily accessible information like your birthdate.

Do’s and Don’ts of Card Security

Do

✅Memorize Your PIN: Don’t share it and change it regularly.
✅Use Strong Passwords: Make sure your online banking passwords are strong and unique.
✅Report Lost Cards Right Away: This can stop unauthorized transactions.
✅Watch Out for In-flight Theft: Be extra careful with your cards when traveling.
✅Freeze Your Card If Lost or Stolen: Use the mobile app or call the bank immediately.
✅Keep Your Card Safe: Always keep an eye on your debit/credit card.

Don't



❌Share Your Card Information: Avoid giving out your card details over the phone or email.
❌Write Down Your PIN: Memorize it instead of writing it somewhere.
❌Ignore Suspicious Transactions: Report unusual activity immediately.
❌Leave Your Card with Luggage: Don’t leave your card in overhead bins or unattended bags.

Recognizing and Avoiding Scams

 

Phishing: Beware of emails or messages asking for your card details. Phishing scams are designed to trick you into revealing personal information. Always verify the sender before responding to any request for your card details.

Unsolicited Offers: Avoid offers that seem too good to be true.
If an offer seems too good to be true, it probably is. Scammers often use attractive offers to lure you into giving away your personal information or making payments.

Social Engineering: Never share your personal information with unverified sources. 
Social engineering scams rely on manipulating your trust. Always verify the identity of the person or organization before sharing any personal details.

Need help?

 

Reach out to our support team at Wingchat care.centre@wingbank.com.kh.
Follow us on Wing Bank for more tips and updates.