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JOB RESPONSIBILITIES
- Follow up activity plan for core banking support unit
- Product configurations and parameter settings/fine-tuning to improve the overall Core banking system performance.
- Keep the system with the latest patch updates and test
- Support AML and Corporate internet banking and Mobile banking
- Support system upgrades, new features and/or product tests, and fixes/patches testing
- Understand the policies and procedures
- Support for audit/risk items
- Keep incident and problem records for the IT & Risk department
- Understand the service level standards
- Vendors follow ups
- Participate in project implementation related to Core Banking and advice business stakeholders on the optimal business process – in line with Flexcube functionality
- Manage third party system integrations
- Participate in business stakeholders meeting for requirements gathering
JOB REQUIREMENTS
- Graduated bachelor’s degree in information technology or related field, preferably in the field of Computer Science
- Minimum 1-2 years experience in Flexcube Core Banking System
- Understands day-to-day Business operation, IT operations and business impact.
- Practices and standards in dealing with external MOS and consultant.
- Awareness of Flexcube System functional, product configurations and technical aspect
- Integration with third party system
