JOB RESPONSIBILITIES
Key Responsibilities
- Design, implement, and maintain endpoint management solutions (e.g., Microsoft Intune, Service Manage Engine)
- Implement and optimize automated device deployment (e.g., Autopilot, zero-touch enrollment).
- Develop and maintain compliance policies, configuration baselines, and security hardening standards.
- Ensure endpoint security integration with tools for Endpoint and MDM/MAM controls.
- Automate routine operations (patching, software deployment, compliance checks) to reduce manual effort.
- Monitor endpoint health, performance, and compliance; proactively resolve issues.
- Collaborate with Cybersecurity and Infrastructure teams to enforce security policies and standards.
- Support incident response and troubleshooting for endpoint-related issues.
- Control maintain accurate endpoint inventory and integration with CMDB.
- Provide technical guidance and L3 support for IT Help Desk.
JOB REQUIREMENTS
Required Skills & Experience
- 4+ years in endpoint management / workplace engineering
- Strong experience with:
- Windows 11, macOS
- Mobile platforms: iOS, Android
- MDM/UEM solutions (Intune, Jamf, etc.)
- Cloud desktop solutions (VDI / VDI)
- Experience with identity integration (e.g., Microsoft Entra ID)
- Hands-on experience with:
- Device compliance policies and security baselines
- Patch management and software distribution
- Endpoint hardening and security controls
- Scripting and automation skills (PowerShell, Bash)
- Understanding of enterprise security standards and regulatory requirements (banking/fintech is a plus)
Nice to Have
- Experience with Zero Trust architecture
- Knowledge of DLP, EDR/XDR solutions
- Experience integrating endpoint data with CMDB systems
- Familiarity with tools like Autopilot, Apple Business Manager, Android Enterprise
Soft Skills
- Strong problem-solving and analytical thinking
- Ability to drive automation and process improvements
- Good communication skills for cross-team collaboration
- Ownership mindset and focus on operational efficiency
- English level B1+ (speaking and writing)
- Attention to detail and data accuracy