JOB RESPONSIBILITIES
- Marketing Tracking
- Analyze market trends and movements for both the company and competitors.
- Continuously monitor the performance of commercial functions.
- Customer and Merchant Analysis
- Conduct customer analysis, including order frequency and behavioral trends.
- Evaluate merchant performance and identify improvement opportunities.
- Strategy and Planning
- Initiate, define, plan, communicate, and follow up on the company’s business strategy.
- Ensure the company’s long-term viability and maintain market share.
- Cross-Department Collaboration
- Partner with Finance, Business Intelligence (BI), and Operations teams for reporting data and reconciliation processes.
- Data Forecasting Accuracy
- Guarantee all reporting and forecasting figures for all products maintain an accuracy of ±5%.
- Financial Reporting
- Support business units with:
- Revenue analysis
- Business case development
- Profit and Loss (P&L) statements
- Balance sheets
- Support business units with:
- Commercial Data Compilation
- Gather and compile relevant data to support key initiatives under the Wing Commerce department.
- Digitalized Reporting
- Collaborate with the MIS team to create dashboards for all products and services using Tableau/Power BI.
- Process Improvement
- Manage and enhance processes to provide functional groups with timely and effective information to sustain a competitive advantage.
JOB REQUIREMENTS
Education
- University degree, preferably in IT Programming, Economics, or a relevant field.
- Knowledge in managing data is an advantage.
Working Experience
- Minimum of 5 years of experience in Business Analytics, Commercial Data/Reporting management, or related business performance sectors (e-commerce, banking, products/services).
Business Understanding
- Strong knowledge of the related industry and understanding of company values and culture.
- Excellent communication skills in both verbal and written English.
- Exceptional organizational and time management skills.
- High level of confidentiality, integrity, and business ethics.
- Ability to work effectively under pressure and meet tight deadlines.
Qualifications:
- Strong experience in finance, analytics, and reporting.
- Proficiency in tools such as Tableau and Power BI.
- Excellent collaboration and communication skills for cross-departmental interaction.
- Attention to detail to ensure accuracy in forecasts and reporting.
- Strategic thinking and planning capabilities to drive business success.