Identify sales opportunity and take appropriate actions to influence customer buying behavior by delivering the effective consultative service to both new and existing customer
Process customer account opening over the counter to achieve individual set deposit target
Verify customer identification and required documents to confirm their eligibility for account opening, and follow up any incomplete documents
Resolve account service-related issues which aim to provide effective customer satisfaction and retention
Maintain secure, efficient and accurate filing to keep the confidentiality of customers and serve as a reference for any further settlement of disputes
Maintain the superior product and service knowledge to ensure the quality of customer service provided
Create effective referral networks including internal relationships, existing customers and local market activities to broadly promote the Bank’s product and services
Promote the Bank’s products and services to create the brand awareness and customer traffic
Create effective referral networks including internal relationship, existing customers and local market activities
App Activation, KYC Upgrade, Internet Banking
JOB REQUIREMENTS
Education: Bachelor’s degree Finance and banking, accounting or any relevant fields
Working Experience: Obtain at least 1 year working experience in customer service
Business Understanding: Customer services
Good in communication
English is fair or good
Word, Excel, Internet and Outlook
APPLY NOW
Interested candidates are invited to send a cover letter and CV to Wing at: jobs@wingbank.com.kh
Are you ready to be part of Wing? There are a number of rewarding career options available. Successful applicants receive a competitive salary based on work experience, education, and potential. Employees can also expect a yearly raise and bonus, and enjoy benefits like access to a 24-hour hospital, surgical and personal accident insurance, good working conditions, and human resources policies in compliance with the Cambodian Labor Law.