Manager, Value Proposition (Payments/Liabilities)

Job Close: Dec 18, 2025

  • Full Time

  • Product Division

Head Office, Phnom Penh

JOB RESPONSIBILITIES

  • ​Define value proposition for business customers to increase deposits & overall balances through all products, i.e. CASA, TD, SFG & More.
  • Lead acquisition campaigns to align with each segments' needs.
  • Propose liability products for merchant bundled packages.
  • ​Define value proposition for business customers to increase payment & collection transactions.
  • Oversee activities to promote merchant QR product suites.
  • Review customer journey & initiate digitized payment & collection solutions to reduce frictions in offered platforms.
  • Work across different product owners to initiate various transactional banking promotions to business banking customers.
  • Maximize communication channels to boost business banking customers' awareness & adoption.
  • Monitor, evaluate and adjust offerings to merchants.
  • Foresee & coordinate with relevant stakeholders to monitor & execute merchant acquisition, partnership & churn reduction.
  • Collaborate with partners to enhance the bank’s payment ecosystem and digital onboarding.
  • Oversee monthly review conducting to maximize customer NPS.
  • Work closely with Merchant product owners & Customer experience team to review & monitor merchant inquiries, complaint & issue resolution.
  • Work with data and research teams to identify gaps and opportunities in the market as well as keep up-to-date competitor activity review.

JOB REQUIREMENTS

  • Minimum 3-5 years in Business banking management, merchant management or related fields.
  • Exposure to merchant ecosystems, payment & collection solution and asset & liability management.
  • Proven track record of running acquisition/retention/win-back campaigns - merchant related is a plus.
  • Proven ability to analyze markets, identify opportunities & deliver tailored solutions.
  • Customer segmentation & Product knowledge.
  • Product lifecycle & user experience concepts.
  • Product go-to-market strategy, data analytics & Performance management.
  • Initiative and Ownership.
  • Professional appearance suitable for corporate environment.

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Interested candidates are invited
to send a cover letter and CV to Wing at: jobs@wingmoney.com

Are you ready to be part of Wing? There are a number of rewarding career options available. Successful applicants receive a competitive salary based on work experience, education, and potential. Employees can also expect a yearly raise and bonus, and enjoy benefits like access to a 24-hour hospital, surgical and personal accident insurance, good working conditions, and human resources policies in compliance with the Cambodian Labor Law.

Apply Now