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ភាសាខ្មែរ
JOB RESPONSIBILITIES
- Maintain and continuously improve the Bank’s Product Governance Framework.
- Review, draft and update product governance documents, including the Product Committee Charter, governance framework, policies, procedures, templates and guidance notes; support communication and training to product owners and stakeholders.
- Improve product governance workflow efficiency and committee follow-up.
- Track Product Committee decisions and action items, follow up with responsible teams, collect monthly approval/change/enhancement cycle-time data, and prepare analysis to identify bottlenecks and improvement actions.
- Govern product approvals, revisions, launches and withdrawals end-to-end.
- Coordinate product approval, revision, launch and withdrawal submissions; check completeness of required documents, compliance/risk inputs and approval evidence; maintain a consolidated product governance case tracker.
- Maintain product features and governance indicators as a single source of truth.
- Collect, validate and maintain product feature information and governance indicators, including rework, rollback, complaints, disputes and fraud mapping by product; prepare regular reports for governance follow-up.
JOB REQUIREMENTS
- 3-5 years in product management, financial services, or banking.
- Proven experience coordinating with Banking products.
- Strong understanding of product financial metrics and reporting.
- Knowledge in governance framework (RACI, change management, corporate governance).
- Knowledge in product lifecycle management and performance tracking.
- Knowledge in market research and financial product competitiveness.
- Understand of quality tools (FMEA, root cause analysis), regulatory compliance, data analytics.
- Analytical, structured, and result oriented.
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