ខ្មែរ
Client Operations Transformation Specialist
Full Time Phnom Penh Posted 5 months ago
Banking Operation
Job Descriptions
- Study, prepare and implement changes/initiative to improve the opreation in csa area
- Manage development and enhancement projects in both conventional and digital channels
- Ensure proper and fast turnaround time of issue resolution related to csa operation (process, procedure, system tool)
- Ensure that the existing or enhanced product service is compliance to regulation and financial law
- Ensure proper administration of system access in conventional area
Job Requirements
- Bachelor or master’s degree in Banking and Finance, Business Management, IT or related fields
- At least 5-year experience in Banking sector preferably in the management client onboarding and building of new product and services.
- At least 3-year experience in transformation and driving strategic initiatives in the CSA area; alternatively, the incumbent shall have proven experience in leading IT Projects and building UI to support the onboarding process.
- Experience in implementing conventional product and service in Digital channels
- Experience in building new products/services
- Experience in development and management of enhancement project