Careers at Wing Bank

Job Descriptions

Process local remittance transactions accurately and efficiently, ensuring compliance with internal policies and regulatory requirements. Verify customer information, account details, and transaction instructions to ensure accuracy and prevent fraudulent activities. Communicate with customers to clarify transaction details, provide information on fees and charges, and address any concerns or inquiries. Calculate and verify remittance fees, commissions, and exchange rates based on established guidelines and rates. Prepare and maintain transaction records, reports, and documentation in accordance with company policies and regulatory standards. Collaborate with internal teams, such as compliance and customer service, to resolve any issues or discrepancies related to remittance transactions. Provide exceptional customer service by promptly addressing customer inquiries, concerns, and complaints related to remittance transactions.

Job Requirements