ខ្មែរ
Telesales Consultant
Full Time Head Office Posted 3 weeks ago
Customer Experiences
Job Responsibilities
- Make daily outbound calls as per the assigned customer list.
- Present and explain Wing Bank’s products and services clearly and persuasively to customers.
- Consistently meet or exceed daily, weekly, and monthly sales targets.
- Follow up on leads and customer inquiries generated through marketing campaigns, referrals, or internal databases.
- Provide excellent customer service, handle objections effectively, and resolve customer concerns in a professional manner.
- Accurately record customer interactions, call outcomes, and sales results in the CRM system.
- Work closely with team members and supervisors to improve call performance and achieve key performance indicators (KPIs).
- Other tasks will be assigned by line manager.
Job Requirements
- Bachelor’s degree in any relevant field.
- 1 year experience in telesales, telemarketing, or call center sales is preferred.
- Strong communication, negotiation, and persuasive selling skills.
- Ability to thrive in a target-driven and fast-paced environment.
- Basic computer literacy and familiarity with CRM systems.
- Positive attitude, self-motivated, and results-oriented mindset.
- Willing to learn and stay updated on banking products, promotions, and campaigns.