1 Deliver product training programs for sales and support teams
1.1 Conduct training needs analysis for product-related roles
1.2 Develop training content and materials tailored to product features
1.3 Deliver product training via classroom and virtual methods
2 Ensure product knowledge retention and application
2.1 Design post-training assessments and quizzes
2.2 Monitor and analyze assessment results
2.3 Provide follow-up coaching or refresher sessions
3 Collaborate with Product Development teams to develop/update training materials
3.1 Attend product update meetings and gather insights
3.2 Revise training content based on product changes
3.3 Ensure accuracy and relevance of training materials
4 Implementation Products Knowledge Assessment for Sale Team
4.1 Develop & Deploy weekly quiz and monthly product knowledge assessments
4.2 Coordinate assessment logistics and communication
4.3 Track participation and performance metrics
5 Evaluate training effectiveness and improve based on feedback
5.1 Collect feedback through surveys and interviews
5.2 Analyze feedback data to identify improvement areas
5.3 Implement changes to enhance training quality

• Adult training principle and instructional design methodologies
• Banking and financial products knowledge
• Over 4 years in business operations, products training and development
• Over 4 years in human Resource, Learning and Development Deliver
• Social and People Orientation
• Cross functional collaboration with business units