Senior ERP Functional Implementation Officer

Job Close: Aug 16, 2026

  • Full Time

  • Technology

Phnom Penh

JOB RESPONSIBILITIES

Business Requirement & Internal Digitization Support                    

  • Assist internal digitization team to collect business requirements, documentation, and user training                    
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and propose solutions                    
  • Ensure solutions meet business needs and requirements

Stakeholder & Developer Communication        

  • Communicate with developers and department heads to digitize requirements                    
  • Communicate effectively with stakeholders at all levels of the organization                    
  • Support the design process and communicate design requirements to developers                    

System Design & Development Support                    

  • Ensure the end product meets user needs and expectations                    
  • Assist the Development Team to ensure development meets approved requirements                    
  • Stay up-to-date with internal digitization and automation advancements                    

Testing & Validation                    

  • Involve and validate User Acceptance Testing (UAT)                    
  • Ensure system functionality aligns with business and operational requirements                    

Process Optimization & ERP Solutions                    

  • Identify opportunities to optimize supply chain processes through ERP solutions                    
  • Support implementation of ERP, Supply Chain, Accounting, and Inventory Management systems                    

Project Management & Delivery Support                                        

  • Support or manage projects using appropriate project management methodologies                                        
  • Adapt to changing priorities and evolving business needs                                        

Analytical & Professional Competencies                                        

  • Apply strong analytical and problem-solving skills to complex business processes and data                                        
  • Demonstrate excellent communication, critical thinking, and problem-solving skills                                        

JOB REQUIREMENTS

  • ​​Understand both general business and digital processes.                                     
  • ​Able to collect user requirements, analyze, and communicate to relevant stakeholders                                     
  • ​Excellent communication skills, critical thinking and problem solving                                     
  • Develop detail product; project requirements/ use cases/ user stories for clarity of development scope                                     
  • At least 3 years of working experience in relevant fields                                    
  • ​Experience in ERP system or accounting system                                     
  • Experience in user training​ ​Initiate, define, plan, communicate and follow up company's business strategy in order to ensure company’s long-term
  • ​Viability and market share. "                                    
  • ​Drive and deliver active Wing account acquisition.​       
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and propose developing and implementing solutions. 
  • Leading ongoing reviews of business processes.                                     
  • Documenting and communicating the results.                                     
  • Effectively communicating insights and plans to cross-functional team members and management.                                     
  • Involving & Validate user acceptance testing.                                     
  • Ensuring solutions meet business needs and requirements.                                     
  • Gathering critical information from meetings with various stakeholders and producing useful reports.                                     
  • Conducting meetings and presentations to share ideas and findings Performing requirements analysis. "                                    
  • Staying up-to-date on the latest process and internal digitization advancements to automate and modernize systems.                                     
  • Work closely with managers and end users to determine best IT solution            

APPLY NOW

Interested candidates are invited
to send a cover letter and CV to Wing at: jobs@wingbank.com.kh
Are you ready to be part of Wing? There are a number of rewarding career options available. Successful applicants receive a competitive salary based on work experience, education, and potential. Employees can also expect a yearly raise and bonus, and enjoy benefits like access to a 24-hour hospital, surgical and personal accident insurance, good working conditions, and human resources policies in compliance with the Cambodian Labor Law.
Apply Now