Associate Monitoring Manager

Full Time Phnom Penh Posted 1 month ago

Credit Recovery

Job Descriptions

  • Daily Monitoring of reports of Loan repayment schedule, Lending Detail listing, Loan arrears report, and Collected report;
  • Prepare daily report calling and Control attendance & activity, and provide appropriate instruction to each staff;
  • Allocate overdue customers to recovery staff;
  • Look into the specific case and give instructions for repossession;
  • Recovery documentation processing;
  • Perform transactions and other admin for collection of the loan;
  • Legal papers and notifications for delinquent customer;
  • Report applicable cases to the manager timely;
  • Loan Classification provision and propose proposal Write Off;
  • Loan portfolio monitoring for the whole bank, Branch, Loan officer and type of Loan, and other tasks assigned by the manager.

Job Requirements

  • Bachelor's degree/Master's degree in related fields;
  • At least 3 years experience in the tele-collection and field visit activities;
  • Ability to think strategically and to lead;
  • Strong client-facing and communication skills;
  • Advanced troubleshooting and multi-tasking skills;
  • Customer service orientation.