Master Agent Management Manager
Full Time Phnom Penh Posted 1 month ago
Master Agents Management
JOB RESPONSIBILITIES
- Provide regular specific training to WMA’s sales leads about product knowledge, referral process, motivation, etc.
- Conduct a regular meeting with each master agent to update sales performance and to seek solutions for optimizing the sales.
- Collaborate with lending team to implement strategy and activity planning
- Analyze sales indicator in each master agent to provide strategy and solution.
- Build a strong relationship with district bankers, especially district lending manager and supervisor level in a branch.
- Adopt Partnership Department’s culture of professionalism, integrity, effectiveness, dynamic, and customer centric attitude contributing to internal environment Dealing with escalated master agent issues, incident reports, and legal actions.
- POSM and marketing material display monitoring.
- Ensuring company standards and procedures are followed. Preparing and presenting weekly/monthly, and annual statements, analyses, and reports.
- Tracking performance indicators against strategic plans and implementing necessary measures to stay on track.
- To recruit new master agent as the plan.
JOB REQUIREMENTS
- Bachelor or higher degree in Banking, Economics, management, finance, and other.
- At least 5 years’ experience in the banking sector.
- Good management and leadership skills.
- Well understanding of credit products or Agent Network.
- Positive and committed attitude.
- Advanced troubleshooting and multi-tasking skills
- Update and report tasks on time
- Good command in English
- Can drive for results, be able to go to field visit, work under pressure.