Merchant Management Manager

Full Time Phnom Penh and Provinces Posted 4 weeks ago

Merchant Business


  • Lead the Merchant Management team including MMS and MME.
  • Propose and implement agreed merchant management strategy in the assigned territory.
  • Achieve monthly/quarterly/yearly sales KPIs target.
  • Oversee recruitment and development of merchant network in the assigned territory.
  • Lead regional team to build brand visibility, increase usage of Wing Bank KHQR and drive merchant active rate.
  • Provide direction, training and coaching to merchant sales team.
  • Build good relationships with key merchant/business owners.
  • Design sales visit route plan to ensure effective and productive merchant sales visit.
  • Ensure that MMS/MME regularly visit merchant according to their route plan.
  • Regularly conduct field attachment with MMS/MME.
  • Ensure that merchant POSM branding materials are visible, clean and up to date.
  • Ensure the successful launch of a new promotion/campaign.
  • Gather feedback from Merchant, sales team and customer and translate it into actions.
  • Monitor and update competitor’s activities in the market to line manager.


  • Bachelor’s degree in business administration or marketing.
  • At least 3 years sales management experience.
  • Experience in merchant network management, dealer relationship management and product distribution management from Bank, Fintech or FMCGs is preferred.
  • Experience in leading sale team
  • Good understanding of English both in Writing and Speaking.