Senior Relationship Manager

Full Time Phnom Penh Posted 2 months ago

Banking Business

Job Descriptions

  • Maintain and grow a profitable book of business through establishing effective referral networks including internal relationships, existing customers, and local market activities to broadly promote the Banks’ products and services
  • Build new potential and commercial client base through network referrals, sourcing, and meeting with them
  • Provide financial recommendations that are tailored to clients’ needs by developing an in-depth knowledge of the Bank’s products and services as well as analyzing the needs of clients and prospects in order to attract and retain them
  • Direct and supervise ongoing client and customer relationship management by monitoring client financial implementation plan and negotiating on pricing in order to effectively recommend appropriate products and services
  • Develop and implement effective customer retention strategies to increase customer value and encourage them to re-purchase and evangelize the Bank’s products and services
  • App Activation, Upgrade KYC, Internet Banking
  • Keep a close eye on the Bank’s local competitors on what they are doing and how they are performing to make an effective plan to gain the market share
  • Keep promoting the Bank’s products and services to increase brand awareness and customer traffic
  • Perform other tasks as assigned by management

Job Requirements

Bachelor degree in Business Administration, Marketing or related filed Obtained 2 to 5 years’ experience in customer service, sales or related position Banking operations relate to Sale Skills Excellent verbal and written communication Interpersonal Skills Language: English or Chinese (Preferable) Computer: World, Excel, Internet and Outlook Other

  • Bachelor’s degree in accounting, finances, banking, business administration, economics, or related field
  • At least 3 years experiences with Financial Institution, and a year’s experiences in Market and Liquidity Management
  • Good knowledge of Cambodian banking regulations covering on Market and Liquidity
  • Good knowledge of data management and analysis