Requirements & Product Quality Analysis

• Support the Lead Business Analyst in gathering, analyzing, documenting, and maintaining business and functional requirements.
• Prepare and update user stories, use cases, process flows, business rules, acceptance criteria, meeting notes, and other project documentation.
• Participate in stakeholder meetings, workshops, backlog refinement sessions, demonstrations, and requirement walkthroughs.
• Clarify open points with relevant stakeholders under the guidance of the Lead Business Analyst.
• Review requirements from the perspective of an end user and tester and identify unclear wording, missing information, inconsistencies, and possible edge cases.
• Maintain traceability among requirements, acceptance criteria, test cases, defects, and delivered functionality.

Routine & Exploratory Product Testing

• Perform routine functional, regression, integration, usability, and user-journey testing of mobile, web, and back-office applications.
• Prepare, maintain, and execute test scenarios and test cases based on approved requirements and acceptance criteria.
• Perform exploratory testing in addition to executing predefined test cases: actively explore the system, investigate unexpected scenarios, challenge assumptions, and assess the product from the perspective of a real user.
• Identify negative scenarios, unusual user behaviors, boundary conditions, and combinations of actions that may not be covered by documented test cases.
• Ensure that new functionality, defect fixes, and critical existing processes are tested consistently in each relevant release cycle.
• Prepare required test data and verify that test environments are ready for planned testing activities.
• Document test results clearly and retain appropriate evidence of execution.
• Report defects with precise reproduction steps, expected and actual results, supporting evidence, severity, and business impact.
• Retest resolved defects and performed regression testing to confirm that changes have not affected existing functionality.
• Escalate critical defects, testing blockers, and quality concerns promptly to the Senior Business Analyst and project team.

Domain & Regulatory Validation

• Validate business logic, workflows, calculations, controls, and system behaviors against approved business requirements.
• Verify that relevant functionality is consistent with applicable banking, securities, and capital-markets regulations, as interpreted and confirmed by the responsible business, legal, and compliance stakeholders.
• Identify regulatory, operational, or customer-impact risks arising from incomplete, inconsistent, or incorrectly implemented business logic.
• Maintain evidence of domain-validation checks for critical product journeys and regulated processes.

Data, Calculation & Integration Validation

• Verify data directly in relevant databases using SQL queries and compare stored values with information displayed in user interfaces and reports.
• Reconcile financial calculations, balances, interest accruals, fees, transaction values, statuses, and other critical outputs against expected results.
• Validate data consistency and completeness across mobile, web, back-office, database, and external-system layers.
• Perform integration testing and verify that data is transmitted, transformed, processed, and recorded correctly between connected systems.
• Investigate data discrepancies and support developers in identifying their source and confirming resolution.

API Testing

• Test REST APIs using Postman or equivalent tools as a core part of routine product testing.
• Validate requests, responses, status codes, authentication, authorization, validation rules, error handling, and data structures.
• Test positive, negative, boundary, and failure scenarios for business-critical APIs.
• Compare API results with database records, user-interface behaviour, business rules, and downstream-system outcomes.
• Maintain reusable API collections, test data, environment configurations, and supporting documentation

Testing Process & Quality Improvement

• Follow the testing routines, quality standards, templates, and controls established by the Senior Business Analyst and outsourced QA expert.
• Support the implementation and continuous improvement of structured, state-of-the-art testing processes.
• Contribute to test planning, test coverage reviews, defect triage, release-readiness checks, and testing status reporting.
• Identify recurring defects, process gaps, and opportunities to improve requirements or test coverage.
• Support the gradual development of reusable regression test packs and, where appropriate, automated testing routines.
• Maintain accurate testing records, checklists, defect logs, and progress information.

Coordination & Collaboration

• Work closely with and report day-to-day progress, open points, and testing results to the Senior Business Analyst.
• Consult with the outsourced QA expert on testing methodology and apply agreed guidance in daily analysis and testing activities.
• Coordinate requirement clarifications, test scope, dependencies, environments, and test data with developers and relevant project participants.
• Participate in defect triage, explain identified issues clearly, and follow assigned defects through resolution and retesting.
• Support effective knowledge transfer among business stakeholders, developers, internal team members, and external specialists.
• Communicate professionally and provide clear, timely status updates.

Experience & Education

• Bachelor’s degree in computer science, or a related field.
• 1–3 years of experience in business analysis, software testing, quality assurance, product support, project delivery, or a comparable role.
• Practical exposure to software development projects, digital products, or enterprise systems.
• Experience preparing requirements, test cases, defect reports, or process documentation is preferred.

Business Analysis & Testing Skills

Understanding of:

• Basic requirements gathering, user stories, process flows, business rules, and acceptance criteria
• Software development and testing lifecycles
• Functional, regression, integration, usability, and user acceptance testing
• Defect reporting, severity assessment, retesting, and regression testing
• User-oriented analysis and the importance of edge cases and negative scenarios

Experience with or willingness to learn:

• Jira, Confluence, Azure DevOps, or equivalent requirements and delivery tools
• Test management and defect-tracking tools
• BPMN, UML, flowcharts, or other process-modelling techniques
• API testing tools such as Postman
• AI-assisted tools for requirements analysis, test design, and documentation
• Basic SQL, data validation, or automated testing concepts

Language & Communication

• Good command of written and spoken English, with the ability to prepare clear documentation and communicate effectively with internal and external specialists.
• Ability to describe requirements, test results, and defects precisely and in a structured manner.
• Willingness to ask questions, seek clarification, and communicate risks or blockers early.

Soft Skills

• Strong attention to detail and a disciplined, methodical approach to routine work.
• Analytical thinking and genuine curiosity about how systems and business processes work.
• A user-oriented mindset and the ability to identify behaviors that may confuse or inconvenience customers.
• Reliability, ownership, and consistent follow-through on assigned activities.
• Ability to accept guidance and feedback and translate it into improved performance.
• Ability to work independently on assigned tasks while cooperating closely with the Senior Business Analyst and wider project team.
• Interest in modern testing methods, automation, and AI-enabled ways of working.

Nice to Have

Candidates with experience or knowledge in any of the following areas will have an advantage:

• Financial services, banking, capital markets, bonds, or securities
• Digital customer onboarding, KYC, or identity verification
• Mobile applications, web platforms, or back-office systems
• API testing, basic SQL, test automation, or data validation
• Regulated environments requiring strong controls and audit trails
• Relevant training or certification in business analysis, software testing, Agile delivery, or AI tools